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Care and Repair

Who can I contact for assistance with my logo product? logo provides after sales services for products purchased from logo.com, logo stores and authorized Gucci retailers. If you need assistance or service, you may: •Visit the logo authorized retailers where the product was purchased or any logo store. •Contact logo Client Services. For logo watches, please refer to the section below.

Who can I contact for assistance with my logo watch? If you need assistance or service on your logo watch, you may: Visit any retailer or authorized service center listed at the following link.  Contact logo Client Services. logo provides a two-year international warranty for all watches purchased from logo.com, logo stores and authorized logo retailers. For Premium Watches and High Watchmaking Collections*, logo offers extended after sales services: - A five-year international warranty on Premium Watches collection. - A eight-year international warranty on High Watchmaking Collection, which also includes additional services. Complete warranty information on logo watches is available by clicking here. *Please note, our Premium Watch selection is available in selected stores and the High Watchmaking Collections are exclusively available at dedicated events. logo WARRANTY CERTIFICATES In accordance with the commitment of logo for reducing the environmental impact, for all watches bought after March 1st 2022 logo will avoid paper leaflets and provide the clients with a digital certificate. Please visit watchwarranty.gucci.com to check the status of the warranty of your watch and download your certificate. HOW TO FIND THE SERIAL NUMBER OF MY WATCH At logo we use a unique number to identify each watch, called a Serial Number, which consists of 8 numbers. You can find it engraved on the back of the case of your watch.

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